IT Support in St. Louis
Straightforward technology help for homes and small businesses without confusing jargon.
💻 Computer Help
Windows and Mac troubleshooting, setup, performance issues and everyday problems.
📶 Wi‑Fi & Network
Router setup, weak connections and home or small-business network troubleshooting.
🖨️ Printer Support
Printer setup, connectivity and common printing problems.
📦 New Computer Setup
Device setup, updates, accounts and transfer of important files.
✉️ Email & Microsoft 365
Account setup and common email or productivity issues.
🏢 Small Business IT
Practical onsite and remote support for local businesses.
Websites, automation & smarter customer follow-up.
MartSupport helps local businesses look professional online and automate repetitive work.
🌐 Business Website Setup
Clean mobile-friendly websites with service pages, booking links and forms.
⚙️ Business Automation
Automatic lead replies, appointment reminders, booking follow-up, review requests and internal notifications.
🤖 AI-Assisted Customer Replies
AI-assisted workflows for common questions, lead routing and message handling with human handoff rules.
🔗 Connect Your Tools
Connect forms, email, calendars, booking tools and messaging services.
Backed by real hands-on IT experience.
Our background includes 5+ years of IT experience, 100+ websites built, and 50+ IT certifications and technical credentials, along with Computer Information Systems studies at Saint Louis University.
Experience at a glance
Get help without leaving home.
For eligible Windows issues, MartSupport can use Microsoft Quick Assist. You receive a temporary session code and approve access yourself.
Open Microsoft Quick Assist2. Open Quick Assist
3. Enter the temporary code
4. Approve access
Simple starting prices
| Remote Support — 30 min | $49 |
| Home Visit — minimum | $89 |
| Computer Troubleshooting | $89–$129 |
| Printer Setup / Fix | $79–$99 |
| Wi‑Fi Troubleshooting | $99 |
| New Computer Setup | $119 |
| Computer + Data Transfer | $149–$199 |
| Small Business Service Call | $129+ |
| Business Website Setup | Custom Quote |
| Business Automation / AI Workflow | Custom Quote |
Final pricing can vary based on the issue, travel, parts, project scope, or additional approved work. No surprise add-ons without approval.
Frequently asked questions
Quick answers before you open a ticket.
Are you available 24/7?
Support requests can be submitted 24/7 by ticket, text, or email. Appointment times, onsite visits, and live response depend on availability.
Do you come to homes and businesses?
Yes. MartSupport provides onsite service throughout the St. Louis area and remote support when appropriate.
Do you support Windows and Mac?
Yes. We troubleshoot common Windows and macOS issues, setup problems, updates, accounts, performance, and everyday software problems.
Can you fix Wi‑Fi problems?
Yes. We help with weak Wi‑Fi, router setup, connection drops, device connectivity, and basic home or small-business network troubleshooting.
Can you help with printers?
Yes. We handle printer setup, Wi‑Fi connectivity, driver issues, print queue problems, and common printing errors.
Can you set up a new computer?
Yes. Setup can include updates, account configuration, essential apps, printer setup, and transfer of important files from an old computer.
Do you offer remote support?
Yes. For eligible issues, remote sessions can be handled through Microsoft Quick Assist. You approve the session yourself, and access is temporary.
Will you ever ask for my passwords?
No. You should enter your own passwords. MartSupport will never ask for banking passwords or sensitive financial credentials.
Can I attach screenshots or documents to a ticket?
Yes. PNG, JPG, WEBP, PDF, and TXT files are supported up to 10 MB per file. Do not upload passwords or sensitive credentials.
Can you build a website for my business?
Yes. We build mobile-friendly small-business websites with service pages, contact forms, booking links, and clear calls to action.
What business automation can you set up?
Examples include lead replies, appointment reminders, booking follow-up, review requests, internal notifications, and connecting forms, email, calendars, and messaging tools.
Do you use AI for businesses?
When useful, yes. AI-assisted workflows can help with common customer questions, lead routing, and draft replies while keeping human handoff available.
How much does service cost?
Common starting prices are listed above. Larger projects, parts, additional work, websites, and automation are quoted based on scope.
Do you guarantee every problem can be fixed?
No technician can guarantee every issue is repairable. We explain what we find, what can reasonably be done, and get approval before extra work or parts.
What areas do you serve?
MartSupport serves St. Louis, Missouri and surrounding areas. Remote support may be available outside the immediate service area depending on the issue.
How fast will you respond?
We aim to respond as quickly as possible. Urgent requests should include the best callback number and a clear description of the issue.
Open a Support Ticket
Your request goes directly into the MartSupport ticket system.
What happens next?
Your request gets a ticket number. MartSupport can review your issue and attachments from the admin dashboard. A confirmation email is sent when email delivery is available.
Prefer direct contact?
Call / Text:
(314) 827-9475
Email:
martsupportstl@gmail.com
Need tech help or a business system built?
Support requests accepted 24/7. Serving St. Louis, Missouri and surrounding areas.